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Who We Serve

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Aerospace and Defence

What We Do

ChemAlert

Chemical Management Software

SDS Authoring & Software

GHS Compliant Labelling

Chemical Safety Audits

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First Priority

Risk Management Software

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Critical Insight

Cyber Threat Software

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A valuable source for your continued learning, latest updates and cross-industry thinking.

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Speak directly to in-house experts located in Australia with a focus on the highest standard of support and response times.

Overview

RMT develop and support ChemAlert, FirstPriority, and Critical Insight which we deliver through Software as a Service (SaaS) in Tier IV facilities. RMT own and control the hardware we host on which is located within NEXTDC data centres, engineered and constructed to the highest global standards.

We’ve installed latest generation hardware with infrastructure redundancy that gives you high availability. We maintain a real-time replication of your data, staying within the same region but hosted in a geographically separate location, with standby equipment dedicated for disaster recovery events.

Types of Support

Scientific Support

Your ChemAlert subscription gives you access to RMT’s team of experienced safety professionals, chemists, toxicologists and industrial hygienists who can provide advice on compliance requirements, hazard awareness, chemical handling, Dangerous Goods storage and segregation, PPE, spill response, disposal, environmental considerations and more.

Technical Support

Our technical experts are located in Australia and available during support hours to answer your platform-specific questions. We focus on delivering high standards of support and response times.

To request assistance, please raise a ticket.

FAQs

What environments does ChemAlert support?

ChemAlert SaaS is supported based on web browser type rather than specific client operating environment.

Web browsers:

Chrome
Firefox
Safari
Microsoft Edge

How is first aid information allocated to ChemAlert reports?

The first aid information displayed on the majority of ChemAlert Research Reports is taken from the “Standard Statements” guide, Part 1 of Appendix E of the SUSMP. Click here to view the latest Poison Standard.

Certain chemicals require specific first aid advice. The toxicological properties, health effects and subsequent first aid treatment of these chemicals are researched using scientific, peer reviewed sources such as:

RTECS – Registry of Toxic Effects of Chemical Substances, compiled by the National Institute for Occupational Safety and Health of the U.S. Department of Health and Human Services;
HSDB – Hazardous Substances Data Bank, compiled by the National Library of Medicine, an agency of the U.S. Department of Health and Human Services. Reprotox – information system developed by the Reproductive Toxicology Center for Clinicians, Scientists and Government Agencies;
Reprotox – information system developed by the Reproductive Toxicology Center for Clinicians, Scientists and Government Agencies;
Martindale – The Complete Drug Reference – Monographs, prepared by the editorial staff of the Royal Pharmaceutical Society of Great Britain.

An example of a chemical which requires specific first aid instructions is hydrofluoric acid. Due to the nature of this chemical, there are very specific first aid instructions which must be adhered to in the event of an accident.

What makes an SDS compliant?

The manufacturer or distributor of a hazardous chemical must prepare a Safety Data Sheet for any hazardous chemical to be supplied to a workplace. A substance is considered hazardous if it meets one of the following criteria:

Has been classified as a hazardous substance by the manufacturer or importer in accordance with regional requirements.
Is classified as hazardous according to the criteria of the Globally Harmonised System of Classification and Labelling of Chemicals (GHS).

Only SDSs prepared according to the GHS will be accepted in many jurisdictions and regions.

Do I need to add SDSs for things like toner or fly spray?

Consumer products are those packed for and used by household or office consumers, in the same quantity as would be expected to be used in a household or for office work. Under most jurisdictions, consumer products are exempt from requiring an SDS or to be listed on a Hazardous Chemicals Register.

Why can't I download batch reports?

The files are likely being blocked by the web browser and the web browser may need to be configured to allow the multiple downloads.

How do I print a report on all chemicals for my site location?

Refer to detailed instructions available in ChemAlert Help > ChemAlert Stock > ChemAlert Stock Reports.

If I get RMT to author an SDS on my behalf, do I have to disclose all ingredients?

Yes, in order to prepare a regulatory-compliant SDS we need to know the exact formulation (as much as possible). We will sign a non-disclosure agreement if required, and can advise what ingredients do not need to be disclosed on the SDS and/or ideal ingredient ranges to ensure the most appropriate classifications are displayed.

What is ChemAlert's SDS updating procedure?

Once an SDS is in the ChemAlert Library, RMT will take all reasonable measures to ensure that its currency is maintained. Each updated SDS is reviewed and validated by our qualified scientific team. There are five ways we ensure the ChemAlert Library is the most current and up to date library of Safety Data Sheets in market:

We automate the acquisition of updated Safety Data Sheets (SDSs) from the suppliers that publish them on their website.
Any SDS nearing five years since last review is identified, and our dedicated team of SDS Administrators will then attempt to source an updated SDS directly from the manufacturer by email or phone. If the manufacturer does not yet have an update, they will be asked to proactively notify RMT when it is available.
We have a strong relationship with many suppliers who proactively send us their Safety Data Sheets (SDSs) and value the independent review of our RMT scientists perform, advising them on improvements to the Safety Data Sheet.
We author SDSs on behalf of thousands of manufacturers and in the process of updating their SDS documents, ChemAlert users get instant updates.
Client feedback. If you receive an SDS that is more current than the one on ChemAlert, please forward it to our Support team by email or through the UPLOAD functionality in ChemAlert on the Product Details screen (Reports/Labels > Manufacturer SDS > Enquiry)

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Raise a Ticket

Please lodge a support ticket by completing the form below. Please provide as many details as possible about your situation so we can provide fast, tailored advice.