Our in-house experts can answer any technical questions about how to use ChemAlert and are committed to meeting our ISO9001 quality standard. We're available via phone, email, or lodging a ticket on our website, and quickly respond to ensure your issue is resolved.

Others use support staffing solutions that are outsourced and lack familiarity in the system, so they tend to rely on scripts to solve problems. It can sometimes take weeks or months to get the help you need.

Your subscription includes access to scientific support. Our university qualified in-house team have backgrounds in pharmacology, chemistry, biological and environmental sciences, occupational hygiene and workplace health and safety. We have extensive industry experience and keep up to date with legislative requirements, and are able to answer your compliance and chemical management questions. We’re available via phone, email or through lodging a ticket on our website and respond within 24 hours.

Few other providers include access to support and advice on chemical management from area experts.

Easily find and print the latest GHS compliant labels in one click, or create your own customised labels.

Many solutions do not allow you to print or customise compliant labels.

ChemAlert allows you to automatically create compliant stock registers, generate reports of hazardous or dangerous chemicals, track inventory and quickly identify storage incompatibilities and banned products.

Other solutions have comparable stock management features to help you maintain compliance.

A ChemAlert subscription license gives you instant access to a centralized library of over 400,000 of the most up-to-date manufacturers Safety Data Sheets (SDSs).

SDSs are updated when new versions become available to ensure ChemAlert meets your compliance requirements of in-date SDSs.

Other solutions have libraries of hundreds of thousands of SDSs to help you maintain compliance. While they have sizeable SDS libraries, it’s difficult to know whether these SDSs are accurate or relevant to operations.

We make risk assessments fast and simple by pre-filling hazard data, allowing you to customise your risk matrix to suit your business, and quickly identify tasks or chemicals with the greatest risk.

Other solutions have comparable risk assessment features to simplify your compliance processes.

Our scientific team dissect, interrogate and validate every SDS before it is uploaded, ensuring the information is correct and aligned with the latest research and health advice. SDS discrepancies found are communicated to ChemAlert users via the Product Alerts and Notifications systems. We do not accept any third party or generic SDSs that are not produced by the manufacturer.

Many solutions automate the collection and transcription of SDSs and do not take the time to validate their accuracy. With approximately every 2 in 5 SDSs containing errors, the data in many other chemical management solutions could put your company at risk.

We work with Manufacturers to ensure they are aware of errors on their SDSs.

Few other providers follow up to ensure safety advice is accurate for those outside of their user base.

We obtain new and updated SDSs from manufacturers, contacting them directly to obtain revised SDSs at least every 5 years.

We employ a number of different processes to keep the SDSs on ChemAlert up to date. Our dedicated in-house SDS Administration team proactively contacts manufacturers for updated SDSs, and our automated systems surveil manufacturer websites to identify and retrieve newer SDSs. Additionally, we work with long-standing partners to assist us with obtaining SDSs.

Many solutions do not have a dedicated SDS Administration team proactively contacting manufacturers for updated SDSs, relying only on automated processes.