To access the ChemAlert knowledge base, click on the menu located at the top right hand corner of ChemAlert. Then click on "Help". From there, you can access the knowledge base articles for each specific module of ChemAlert. You can also search the knowledge base to find what you are looking for. If you cannot find the answer, navigate to "ChemAlert Introduction" and then click on "Contact us". You will find all our contact details on the page.
ChemAlert users have access to RMT’s full-time team of Toxicologists, Chemists, Environmental Scientists, Industrial Hygienists, Safety Experts and IT professionals to provide application support and expert advice on all chemical safety management and compliance issues.
All of our experts are in-house staff located in Australia so you can be sure of the highest standard of support and response times.
We also provide clients with expert advice in areas such as:
For any account related enquiries or to report an error, please raise a ticket by filling out the contact form. Please make sure to provide as much information as possible.
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