Scheduled Maintenance (SaaS) RMT cloud hosted

FirstPriority Maintenance

Sunday August 14 2022 AWST 6:00am - 2:00pm (8 hours)

FirstPriority Scheduled Outage

RMT has a strong focus on our resource availability and in order to ensure the highest level of operations for our clients we will be undertaking patching of our infrastructure at NEXTDC, where your FirstPriority service is hosted.

Impact

Your FirstPriority SaaS instance will be unavailable during this maintenance window.  We apologise for any inconvenience caused during this time.

The following access will be impacted –

  • FP application
  • FP SIP
  • FP Report Builder
  • FP Mobile
  • FP Reports

Please note – this was originally communicated for 31st July but was rescheduled

Action

  • Any Reports scheduled during the maintenance window will be delivered post the work completion.
  • Any third-party applications that interface the FP Gateway webservice and FPSIP service may be impacted as these services will not be accessible during the outage period.

ChemAlert Maintenance

Sunday August 14 2022 AWST 6:00am - 10:00am (4 hours)

ChemAlert Scheduled Outage

RMT has a strong focus on our resource availability and in order to ensure the highest level of operations for our clients we will be undertaking patching of our infrastructure at NEXTDC, where your ChemAlert service is hosted;

Impact

Your ChemAlert SaaS instance will be unavailable during this maintenance window.  We apologise for any inconvenience caused during this time.

The following access will be impacted –

  • ChemAlert Application
  • ChemAlert Mobile
  • Auto Product Updates (APU)
  • Safety Data Sheets
  • REST API
  • News Feed

Please note – this was originally communicated for 31st July but was rescheduled

Action

During this maintenance period, users can browse ChemAlert Lite for Safety Data Sheet (SDS).